restoring wellbeing through
Contact annual reports
Annual Report 2013–2014
We commend the Contact Annual Report for 2013 – 2014 to you, extending an invitation for your evaluative commentary, welcoming your engagement in any way to support our efforts to build a suicide prevention and trauma recovery movement, based upon a commitment to inclusive, applied values of courage, kindness, perseverance and integrity.
We would like to commend you to Contact Annual Report 2011 – 2012, a year of project consolidation outlined in detail. We are delighted to embark on a further four year contract as the Lifeline provider, the crisis helpline and referral service for Northern Ireland under licence to Public Health Agency. We are also pleased to report on continuous staff development and training; the successful management of several community counselling projects; our published suicide prevention research; international benchmarking with the federal National Suicide Prevention Lifeline, USA; and our on–going investment in state–of–the–art client information management systems (CIMS).
We issue this year’s annual report with pride in our thirty three year history as Contact, emerging with our refreshed brand and statement of purpose ‘Restoring Wellbeing Through Contact’.
Contact surpassed all targets details in our 2005-09 corporate plan, with Lifeline’s regional expansion from our North & West Belfast suicide prevention pilot, consolidating independent counselling in more than 200 post-primary schools.
What a difference a year makes! 2007 – 2008 saw Contact move to our downtown Belfast therapeutic hub to the top floor at Youth Action’s prestigious flagship building, 14 College Square North.
This has been a Year of many transitions for Contact several of the projects which we ran as pilots and which were in their infancy finally got the opportunity to bid for mainstream funding offering much more security and longevity for this work namely the Schools Counselling work and CHILL.